Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature.
On Matrix Medical Supply orders, customers will receive a tracking number by e-mail.
Every effort is made to process and ship in-stock items the day the order is received. Orders received after 2:00 P.M. EST time will ship the following business day. For urgent deliveries, please call or email to confirm shipping.
A back order notification will be sent on any item that is not in stock.
Boxes are amply sized and your items are well-protected.